Mental Health Facilitator (MHF) Testimonials

MHF Testimonials: Spread the Word


  • "I have seen great impact on the community directly related to the MHF program. [Trainees] have taken the time to write to me about how their newly acquired knowledge and abilities . . . made a significant impact in their professional and family lives, helping them to better listen to the needs of others and respond accordingly."

    — Eitan Kleinberg, M.S., MHC; Mexico; MHF Master Trainer

  • "I [learned] a lot about the need for mental health, especially in communication, understanding needs [and] stress management…"

    — An MHF in Malawi

  • "MHF modules are very comprehensive, covering all the important areas on mental health [and] helping/facilitating skills."

    — Low Mi Yen; Director, Turning Point Integrated Wellness; Malaysia; MHF Trainer

  • "This helped me develop relationships with people with problems and help them in a way that is beneficial."

    — An MHF in Haiti

  • "MHF curriculum helps MHFs in Portugal, especially by raising their awareness on the importance to act preventively, by gaining skills and know-how that help them serve as a liaison agent between the contexts in which they are inserted (private and public organizations, educational entities, local institutions, etc.)."

    — Rita Caeiro; International Projects Coordinator; European Board for Certified Counselors; Portugal; MHF Master Trainer

  • "Trainings like this one are very important for the whole world. We [have] all faced … [the] different things this workshop had to offer."

    — An MHF in Liberia

  • "Integrating MHF into a community promotes overall mental health and works towards confronting stigmas that are associated with mental illnesses."

    — Dr. Atsuko Seto; Associate Professor of Counselor Education; The College of New Jersey; U.S.A.; MHF Master Trainer

  • "The training has helped me to better understand people who have been hit by crisis and be able to help them so that they are well-prepared."

    — An MHF in Malawi

  • "It is wonderful to know that I can face situations more confidently than before and hopefully help students and colleagues around me."

    — A High School Educator; U.S.A.; MHF

  • "Before this training, I used to have conversations with people who have mental health problems, and I finally learned how to talk with them. This training motivates me professionally to do my work."

    — An MHF in Haiti

  • "MHF as a programme deals with realities of life and meets the needs of the people, especially the young ones. It’s practical and easy to apply to the day-to-day life activities. The materials are written in the most simplified manner and easy to adapt and contextualize."

    — Prof. Kenneth Hamwaka; Executive Director of the Guidance, Counselling and Youth Development Centre for Africa; Malawi; MHF Master Trainer

  • "[MHF training] will sensitize the community in general and private and public companies in developing readiness on how to respond in situations that have an immediate need for [resolution]."

    — Maria Koutsafti and Angela Chougia; V.G.& E.C. Career Associates; Greece; MHF Master Trainers

  • "MHF training would greatly improve getting students [and] families connected to services and empowering our staff."

    — An Elementary School Educator; U.S.A.; MHF

  • "This benefits me because I can work with my students and bring help to people in my community. I learned to not take other people’s opinion and not judge. And I learned how to listen to a person who is explaining their emotional state."

    — An MHF in Haiti

  • "It has helped me intervene in crisis situations … to share with the deaf people I work with in their frustrations and helping them understand their crisis better."

    — Dr. Consuelo Manero Soto; NBCC-I Mexico Coordinator; AMOPP Coordinator; Mexico; MHF Trainer

  • "It will improve my interpersonal relationships with inmates and the public as a whole. It has equipped me with skills to identify resources to support people in need of mental health services."

    — An MHF in Malawi

  • "I believe that in areas where mental health and wellness services are limited, MHF has the potential not only to expand service capacity by reaching out to and involving allied professions, but also to provide needed support, structure and guidance to grassroots volunteers and laypersons who are tirelessly striving to support wellness in their own communities."

    — Elizabeth Fier; U.S.A.; MHF Master Trainer

  • "My motivation to become an MHF trainer lies on the premise that the MHF program deals with real-life matters that are currently affecting communities in my country. I like the fact it is a hands-on program that has equipped me to assist other community members in an effective and efficient way."

    — Esther Msowoya; Malawi; MHF Master Trainer

  • "The program has given me insight into how to better serve refugees in our community. It has inspired me to apply to graduate school to continue my study on the treatment of varying levels of trauma."

    — Christopher Townsend; Lead Clinician, Center for Behavioral Health and Wellness, North Carolina A&T State University; U.S.A.; MHF Master Trainer

  • "What I learned as an MHF is already part of my daily life. Besides, it gives me great satisfaction to be able to give some help to people [who] come to me. It also made it possible for me to realize the importance of the training—to be able to give back to the community. "

    — An MHF in Mexico

  • "Our university is in a constant search for innovative solutions that respond to the needs of the community we live in. . . . My hope is that many of our graduates as professionals in different domains and as members of the community would know how to assist someone in crisis, how to help a person in distress and how to deal with diversity—skills that the MHF program can teach them."

    — Professor Dr. Iosif Robi Urs; President, Titu Maiorescu University; Romania

  • "[The] MHF program [has] given me an opportunity to be a small part of the ongoing rebuilding efforts to support [survivors] of [the] 2011 earthquakes and tsunami in Japan. . . . It was one of the most humbling and moving experiences to work with volunteers who have engaged in recovery and relief efforts and collaborate with them in starting an MHF program to continue supporting communities in the devastated areas of Japan."

    — Dr. Atsuko Seto; Associate Professor of Counselor Education; The College of New Jersey; U.S.A.; MHF Master Trainer

  • "This MHF-ASAP! covers a lot of basic and important things within a short period of time and…will help us create immediate solutions on how we can approach people in need."

    — An MHF in Malawi

  • "This training is good [and] should be spread to the whole world."

    — An MHF in Tanzania

  • "I learned that there is hope for students with [mental health] issues, because education is trying to close the gap."

    — An Elementary School Educator; U.S.A.; MHF

  • "The MHF program has helped me to view people’s problems holistically, dealing with their emotions [and] feelings and understanding their situations empathetically. It has also helped me to look at challenging situations positively and with determination to find solutions."

    — Esther Msowoya; Malawi; MHF Master Trainer

  • "It [would] be good if all teachers could attend the program, especially the head[s] of schools."

    — An MHF in Tanzania

  • "I use [my MHF training] all the time. I use it when I am working with my women’s group but also with others, too, like neighbors or acquaintances that need some sort of support."

    — An MHF in Mexico

  • "After the Great East Japan Earthquake in 2011, there has been an increasing need for mental health among refugees in [the] Tohoku area. [With] the cooperation of NBCC-I, the Japanese Telecounseling Association (JTA) has trained refugees and volunteers to be Mental Health Facilitators."

    — Dr. Nobukazu Nagae; President; Japan Telecounseling Association; Japan; MHF Trainer

  • "The thing that was important for me in this training [was that] I learned how to help myself first and then help others. The training helped me recognize my limits when helping someone."

    — An MHF in Haiti

  • "The methodical standards, the approach in general, the knowledge, the skills, the benefits – all these are what makes the MHF programme a very unique programme."

    — Dr. Jacqueline Chazema; Vice Chancellor of the Africa University of Guidance, Counselling and Youth Development; Malawi; MHF Master Trainer

  • "I am continuously trying to better myself. MHF gives me another tool to use on my utility belt. It will help me recognize, respond and document what... I provided."

    — An MHF in the U.S.A.

  • "I had a dream that mental health would be highlighted in Liberia, but this MHF program, it’s going to help a lot of people and it’s really needed. Because we have just come from war and a lot of people are facing . . . problems. So I see this could be like a foundation, and it needs to be multiplied."

    — An MHF in Liberia

  • "Implementing the MHF program in Romania benefits several communities with various needs. To mention just a few of them, teachers can use helping skills in better facilitating the relationship with pupils and their families and early detection of mental health challenges, and managers can learn how to handle emotional reactions in various crises that happen in organizational settings."

    — Dr. Ioana Panc; Director, Career Coaching Center, Titu Maiorescu University; Romania; MHF Master Trainer

  • "I may say that the MHF program is making impact in the districts in which it has been introduced such as Lilongwe, Salima and Mchinji. The schools (both secondary and primary) benefiting from the MHF program are not the same as the schools without MHF programs."

    — An MHF in Malawi

  • "I felt [MHF] was an excellent [training] that helped a lot of teachers learn how to work with students and also how to take care of ourselves."

    — An Elementary School Educator; U.S.A.; MHF